It’s been a while since my last post, during which time there’s been some interesting developments. Firstly, and most importantly from our family’s perspective, Nicholas has started at school, including transport on the minibus. The driver is friendly and the guide is clearly trained and compassionate, Nicholas loves the bus, has got to know the people he is with, he sits happily in his secure harness and has arrived at school safely and able to access the education provided (he goes to sleep most afternoons on the way home, and arrives home ready to party long past bedtime, but that’s another story!). It’s great. It’s an example of how the provision of suitable travel arrangements for a disabled child by the local authority can allow that child to access education, and the child’s family to live something like a normal life, including working and contributing to the country and the economy.
But there are wider developments too. Some good things from Birmingham City Council, some not good things.
Let’s start with this. On 8 September 2016, the Council’s education director Colin Diamond was interviewed by BBC WM’s excellent Adrian Goldberg at around 8 am. I’m attaching a link to the interview, but the BBC don’t keep material on listen again forever, so I’m also transcribing it below. Key moments were:-
- Colin Diamond accepting that over the summer the Council got it wrong in lots of cases and declaring that lessons have been learned from the near-blanket refusal of suitable transport assistance to new applicants for this academic year, and that they’ve learned from this episode to make sure this is never repeated as such. Also confirming that this doesn’t meant the end of minibus travel for children who need that level of support, and that the Council has renewed its contract with the minibus providers (although he doesn’t say for how long).
- Colin Diamond admitting that a lot of it is about saving money. I have said this SO MANY TIMES and I will say it again until everyone within the Council has it written on their heart in letters of flame: The duty to provide suitable transport arrangements in the Education Act 1996 is NOT A QUALIFIED DUTY. It’s not something that the Council can do if they feel they have spare cash. It is something they MUST DO. Admitting that they are reshaping the service according to a need to save cash is admitting that they are fettering the discretion when deciding how to fulfil that duty, and is setting themselves up for a judicial review.
- Colin Diamond saying that in the cases discussed (including ours), the wrong decisions were rectified immediately. Funny that, because I distinctly remember a month going by before the decision was overturned. And it was a long month of campaigning and working out whether and how we could survive without my income.
- Lots of talk by Colin Diamond about training up young people to travel independently on public transport (and said young people articulating how great this has been for them), which makes me wonder whether anyone is actually going to be prepared that another kind of autism exists and must be catered for. Kids like Nicholas who are very unlikely to ever be able to articulate anything, let alone gratitude that they’ve been trained to navigate the million interactions needed to take a damn bus. Kids like other children I know who are older, verbal and much more able, but who have anxiety and aggression such that it would be disastrous to require them to take a bus. It’s not the autism people want to talk about, but it’s the autism we live with and the Council can’t make it go away by ignoring it.
- Colin Diamond spectacularly refusing to take presenter Adrian Goldberg’s 2 express invitations to apologise for the distress caused to families who bore the brunt of the disastrous policy.
At the same time the Council (particularly Colin Diamond over twitter, but also his team at the new shiny travel assist) have indeed seemed quite responsive and interactive and keen to engage parents in shaping how the policy will be implemented in future years. Both Colin and Travel Assist have expressly invited the input of parents, and invited me directly to input into future developments. That said, none of this has resulted in any concrete discussions or sharing of documents at this point. Even Brigid Jones, the Council Cabinet Member for childrens services who has the dubious distinction of having presided over both the 2013 and 2016 special needs transport debacles, said at one point that she’d like to meet for a coffee (a date which I very eagerly await).
And today, a fascinating article from the Birmingham Mail http://www.birminghammail.co.uk/news/midlands-news/em-schooltransport-lead-11885595, where Neil Elkes has uncovered the origins of this summer’s disaster – a consultant’s report for which the Council paid £27, 000 and which clearly made suggestions that would be a safeguarding disaster and which local SEND hero, councillor Matt Bennet rightly dismisses as nonsense. I’d love to know who commissioned this.
Brigid Jones also comments here on the subject, promising a full post-mortem on what went wrong and stating that the process has been hugely frustrating (I’m sure you can imagine how much sympathy I’ve got for those frustrations). Can’t wait to hear a time commitment for this post-mortem. While we’re at it – was there ever a post-mortem on what happened in 2013?
Transcript of Colin Diamond interview: “BBC WM’s Adrian Goldberg (AG): You may remember a story we covered a couple of months back, about families in Birmingham struggling to get the right arrangements for their kids to get to special schools – we’re talking about travel arrangements. A number of families were offered free bus passes for their children who in many cases were autistic or had special needs. Lisa Grego spoke to us and said that she was effectively being asked to give up work so that she could take her autistic son to school:
[Clip of Lisa Grego interview: Lisa Grego: “Autistic children in general, and Reece in particular, need calm, consistency and routine. They can be startled by loud noises, Reece has a very particular phobia of flies at the minute so that can send him into a meltdown. Busy public transport can be quite stressful for him. You know, it’s not regular, it’s busy, it’s noisy. So this is really making him struggle with changes at the moment”.]
AG: And then we heard from Rosalind Bolton from Bournville. She set up a blog to raise awareness about the problem after her severely autistic 4 year old son was offered a free bus pass to get to school:
[Clip of my interview: Me: We’re one case where I would have to give up work. We jointly provide for the family so that’s going to have a massive detrimental effect on our financial situation. Also nobody would ever be able to deposit our other child at her setting. This is absolutely catastrophic for us. They didn’t send us the letter saying “By the way you can’t have any transport assistance except you can have a free bus pass” which it took me a while to process because he’s only 4, he’s going to be free on the bus for the next 2 terms anyway. But they didn’t send us that letter until the week before the summer holidays (..) The local authority has a duty to provide this.]
AG: Now both those cases have been resolved but parents have told us they are concerned about what will happen in the future. Colin Diamond is the executive director of education at Birmingham City Council. Morning Colin. Underlying this was the proposal that some of the school buses would be effectively removed and replaced with something called the Travel Assist scheme which would leave in some cases severely autistic children to travel on public transport.
Colin Diamond (CD): Not exactly – and good morning, I’m delighted to join you this morning. Travel Assist is the name of the overall scheme, and that embraces the minibuses, the bus passes that we just heard the parents talking about and other forms of assistance. So Travel Assist is what we call our policy. Just listening to the parents there I’m glad that those two cases were resolved over the summer. The great majority of cases of concern have been resolved ahead of the start of term.
AG: But you take the overall point that there was a thrust towards using fewer minibuses and direct transport, and more children were going to be encouraged to use the bus.
CD: The thrust is towards helping young people in the long term become independent travellers. So when they grow up in Birmingham, we want them to be able to travel around in the city just like you and I do, to be able to use the buses, use the trains, use the trams. That’s what every parent wants ultimately for their children. Now I do accept that the cases we heard about their, very young children, on the autistic spectrum, that’s probably not realistic in their cases. That’s why we’ve reviewed this, we didn’t hang around. Once we became aware that the wrong decisions had been made we rectified it straight away.
AG: So what have you done that’s different, what have you changed?
CD: What we’re changing is, before hand, if your child went to some of the special schools in the city (bearing in mind we’ve got 27 special schools overall) there has historically been a blanket entitlement to minibus or taxi travel. What we’re saying now is, each family, each case, each young person, they need to be reviewed individually, because we think we’ve moved on from the days when automatically every child that goes to a special school would travel in a minibus. Some of those children already do travel on the bus. We’ve got people trained up to help the young people. Our neighbours in Sandwell have been doing this for longer than us and we’re learning the lessons there. And I’ve seen some great videos where the young people themselves say, thank goodness, thanks for training us.
AG: And people might say, look, it’s a good thing if people can learn to be more independent even if they have a form of autism, that is a good thing. Would you accept though that the application of that new policy was done too enthusiastically, should we say. That you got it wrong in quite a lot of cases.
CD: Yes. Yes, I think that some of it perhaps was a bit over-zealous. I think that the notifications went out just at the beginning of the summer holidays and that was bound to be a cause for many parents, I’ve been in touch with them myself on twitter, they know that. I think we need to look at two things that lie behind this, Adrian. One is the fact that they are absolutely on the right track to look towards maximising independence for young people in the city. We want them to be independent brummies like everybody else. The other thing is, I have to say about Birmingham City Council but it’s true of all other local authorities, is that we have to save money. It would be disingenuous of me not to mention that. We have to save a few million pounds here out of a budget that’s around 15 million pounds in total. So we have to look at better ways to get the taxpayer’s money better used in the city. Birmingham City Council is really under the cosh in terms of the spending cuts it has to make and we have to do our fair share.
AG: But not at the expense of very vulnerable youngsters.
CD: No. Some of the parents were saying to me, does that mean you’re taking away specialist transport forever, does that mean you’re taking away the minibuses. No, not at all. We’ve renewed our contracts with the minibus suppliers, all of the special schools are now back open for the autumn term. On day 1 of any new term there’s always some routes – new routes – being worked out, it’s always a little bit chaotic shall we say on day 1. It beds in very soon. We’ve deliberately built in a little bit of spare capacity just in case there were some parents who hadn’t got the message that transport arrangements were being changed. I’ve got additional specialist officers working with the transport team. We’ve got all the bases covered at the moment.
AG: Okay. And Colin, you’ve been good enough to admit that you got it wrong in the application of the policy. Even though people might understand that underneath there was a good motive. Would you like to apologies to the parents who were distressed and disturbed?
CD: We would never set out to disturb or distress anybody. We want to work with the parents, the families and the young people themselves to get what’s right for them in the long term.
AG: But you did distress and disturb some because they came onto this programme.
CD: Yes, and we saw that in the local and national newspapers. As I say, I’ve been in touch with many of them myself on twitter. Now what happens is if they contact us they get a very rapid response from the team. We’ve dealt with virtually all of the outstanding cases. We’ve learned from the episode, I think that’s the really important thing, to make sure this is never repeated as such. But we still will continue with the policy of travel assist, which moves on from the days when every child automatically went on a minibus.
AG: Colin, I really appreciate your time and your honesty this morning. [End of interview].
While it’s available, the interview can be found here: http://www.bbc.co.uk/programmes/p04555dn#play